FAQs on Milk
1. Can I know about ANNAM NATIVE COW MILK?
Annam Native Cow Milk is got from Native Breed of Cows which Provides A2 Milk. We have variety of breeds such as Ongole, Kangeyam, Umbalacheri and Kanchipuram breed.
2. Is the milk Raw?
Yes. We only sell raw, unprocessed milk as it is milked from cow.
3. Is the milk fresh?
Milk is milked in our farm everyday morning, kept refrigerated for 3 hours, and brought in to Chennai for delivering to customers. We start delivering from 12 noon to 5 PM.
4. Do you deliver in the morning?
We cannot deliver in the morning, as we do not used to store the milk, which is milked the day before.
5. How long does the milk last?
Milk has to be boiled as soon as receiving it on the same day. If the milk is properly boiled, and refrigerated below 4 degree Celsius, the milk will last until next day evening from the day you receive it.
6. What is the mode of packaging?
Milk is packed in Glass Bottles, which are very hygienically washed.
7. Do we need to return the Milk Glass bottles?
Yes. Milk Bottles should be returned during the next day delivery while receiving the filled in bottle.
8. What if I have broken the milk bottle?
Please do inform the delivery person that the milk bottle is broken. It will be charged as part of the next month’s invoice
9. Why Shouldn’t I buy milk from a Local milkman?
City based cows are HF or Jersey cows giving A1 milk. Moreover, City based cows are feeded with food remains got from restaurants. Even if they allowed grazing, they are grazing in the grass grown in sewage water and poster and polythene cover. In addition, these cows are provided with Hormones such as Oxytocin on a daily basis before milking for increases milk yield, which is the cause of early puberty and many other health hazards.
10.How much is the Cost
500 ml - Rs.40; 750 ml – Rs.60; 1000 ml - Rs.80
11. Are there any Delivery Charges.
No. There are no delivery charges.
12.What is your billing model.
For First time Subscribers, Invoice will be generated during subscription, from the start date until end of the month.
For Existing Subscribers, Invoice will be generated beginning of every month. You will be notified through an SMS once invoice has been generated for you. Payment should be made within seven Days of generating invoice.
13.Can I Pause my Subscription for few days?
By Logging in to our website, you can pause your subscription. If you do not want the milk tomorrow, you need to pause the subscription by today 4 pm. If you have already paid for the subscription, your balance amount will be carry forwarded to next month’s invoice.
14.Can I make additional orders?
By Logging in to our website, you can make additional orders.
15.What is the mode of Payment?
You can make the payment online by logging in to our website. Alternatively, You can transfer the payment to our bank account. Please mention your Registered Mobile Number and the Month for which you are making the payment. – Example – 9911223344 – September 2017.
16.Do you sell any other products?
Yes. We deliver, Paneer, Greens and Country Hen Eggs, few varieties of vegetables and fruits which are grown in Annam Farms, to our milk subscribers.
17.What are the areas you deliver milk?
Porur, Ramapuram, Mugalivakkam, Moulivakkam, Madhanandhapuram, Manapakkam, Valasaravakkam, Virugambakkam, Azhvaar Tirunagar, Saaligramam, K.K.Nagar, Ashok Nagar, Vadapalani, Kodambakkam, Choolaimedu, WestMambalam, T.Nagar, Iyyappanthangal, Kattupakkam, Vanagaram.